FAQ

What is my size?

Look at the size chart.

If there is no product available on the web, does it mean that you don't have stock?

If you are looking at the shoes and there is no stock available it is because we are selling through Kickstarter.

If you are looking at socks and there is no stock, it means that we have no product.

Do you have a physical store?

No. We sell only through the web.

Who bears the shipping costs?

Shipping costs are borne by the customer in full except for purchases over € 75.

Can returns be made?

Yes, returns can be made. And the management costs are borne by the client.

Do you ship to all of Spain and outside of Spain?

 Yes, shipments are made both Peninsular and to the rest of Europe.

Peninsular shipments will arrive in 2 to 5 business days and shipments to the rest of Europe in 4 to 7 business days.

How do I care for and wash the products?

 The shoes cannot be put in the washing machine. They will be cleaned with a damp cloth and a brush.

The socks are washed normally in the washing machine.